Privacy Policy for The Home Buyers Company’s Messaging Services

Effective Date: September 19, 2025

At The Home Buyers Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our application-to-person (A2P) messaging services using 10-digit long code (10DLC) phone numbers. By opting into our messaging services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Identifiers: Such as your name, phone number, and email address.
  • Message Content: The content of messages you send or receive through our services.
  • Usage Data: Information about your interactions with our messages, including response times, click-through rates, and device information.

We collect this information when you:

  • Sign up for our messaging services via our website, forms, or other opt-in methods.
  • Interact with or respond to our messages.
  • Provide additional details through surveys or direct communications.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To deliver messages you have opted in to receive, such as promotional offers, notifications, or customer support.
  • To improve and personalize our services based on user engagement.
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your information to third parties. We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Information sharing with affiliates for marketing/promotional purposes, if any, will be disclosed separately.

We may share your information with:

  • Trusted service providers (e.g., messaging platforms) under strict data protection agreements to facilitate our services.
  • Legal authorities if required by law.

4. Data Security

We implement reasonable security measures to protect your information, including:

  • Encryption for data in transit and at rest.
  • Access controls and secure storage on servers.
  • Regular security audits.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your information:

  • Access: Request details about the information we hold about you.
  • Correction: Update inaccurate information.
  • Deletion: Request removal of your information, subject to legal requirements.
  • Opt-Out: See Section 6 for details.

To exercise these rights, contact us using the information in Section 8.

6. Opt-In and Opt-Out

Opt-In: By providing your phone number and consenting (e.g., via checkbox on our website or keyword response), you agree to receive messages from us. We obtain explicit consent before sending promotional messages.

Opt-Out: You may opt out at any time by replying “STOP” to any message, or by contacting us. Upon opt-out, we will cease sending messages, except for confirmations or legally required communications. Standard message and data rates may apply.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We may also notify you via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: info@homebuyerso.com
  • Phone: (850) 776-2890
  • Mailing Address: 1015E Brainerd St Pensacola FL 32503